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Ask us...

Can someone accompany me?

It is highly recommended that you bring someone along with you to your appointment.

How long will my appointment last?

Your initial consultation appointment will last approximately 60 minutes. 

When do you hold clinics?

My Hearing Clinic have appointments available on weekday mornings and afternoons. 

Can I have a home visit?

My Hearing Clinic are able to provide home visits. Please call or email for more information.

How old do I have to be to be seen by My Hearing Clinic?

There are no age restrictions to be seen by an Audiologist, we welcome people of all ages at My Hearing Clinic. 

Do I need an appointment or can I turn up to the clinic?

You will need to make an appointment prior to attending the clinic. With short waiting times we can make a convenient appointment to fit around your busy schedule.

Is it safe to have my wax removed on a regular basis?

Micro suction wax removal is achieved by latching onto the wax and pulling it out, as the eardrum is very sensitive and delicate this is the safest and quickest way to remove wax. This means micro suction can be carried out as often as is necessary.

How do I change my appointment?

Please call My Hearing Clinic on 0191 917 8887 (open Monday to Friday 9:00 am to 5:00 pm) or email and we will be happy to help. 

Who will be at the appointment?

For all appointments, you will be seen by one of our professional Audiologists. We aim to ensure you always see the same audiologist for continuity of care and for a personalised service.

Do you have disabled access?

Our clinic is located on the ground floor of My Health Clinic and is easily accessible for all.

Where is the My Hearing Clinic located?

We have two clinic venues:

My Health Clinic, Great North Road, Brunton Park, Gosforth, Newcastle upon Tyne, NE3 5NA.

Querido & Davidson Opticians, 196 Chillingham Road, Heaton, Newcastle upon Tyne, NE6 5LN. 


What is the best way to contact My Hearing Clinic?

You can call us directly on 0191 917 8887 or email us on

Is parking available?

Yes, My Health Clinic has a car park at the side of the clinic offering free parking. Alternatively, parking is available on Great North Road. 

At Querido & Davidson Opticians there is ample local street parking, particularly on Rothbury terrace. If you are lucky you may even manage to find a space on Chillingham Road, though restrictions apply.

Do I need to treat my ears with oil prior to wax removal?

Micro suction is quickest and easiest when the ear has been treated for one or two days prior to removal, we would recommed you treat your ears with oil prior to your appoinment. 




Ask an Audiologist

Simply fill in the form below and explain your symptoms and one of our Audiologists will get back to you as soon as possible. Our Ask-an-Audiologist is a free and confidential service where we aim to provide you with the best possible advice.